Salesforce Administrator - Revenue Ops

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Puerto RicoRemotefull-time

<h3>Your career journey begins here!</h3><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;"><a href="https://himalayas.app/companies/monetizemore">MonetizeMore</a> builds industry-leading ad technology that is seen by more than 300M+ people per month. The company has been running for 16 years achieving consistent double-digit growth each year with a team of 100+ team members spread across the globe.</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">We are a culture-centric organization where πŸ‘₯ Integrity, 🀝 Collaboration, πŸš€ Enterprising, and πŸ”„ Kaizen unite for excellence. We meticulously cultivate these pillars at the heart of everything we do, and our 100% remote setup allows us to work anywhere while upholding these values.</p><h3>Areas where your competencies shine</h3><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">This role is ideal for someone who is structured, detail oriented, and comfortable bridging business needs with system execution. You bring strong coordination skills, a process improvement mindset, and the ability to maintain high data quality standards.</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">All the responsibilities we'll trust you with: </p><h3>Solving Problems Through Systems</h3><ul><li style="list-style-type:disc;">Translate business problems, opportunities and requirements into structured system improvements and automation requests that make data more transparent and our internal customers' lives easier.</li><li style="list-style-type:disc;">Collaborate with stakeholders to map workflows and improve efficiency by leveraging our sales stack..</li><li style="list-style-type:disc;">Create and maintain Salesforce SOPs, process maps, and documentation.</li><li style="list-style-type:disc;">Ensure user adoption is top notch of whatever you release - training materials, office hours, documentation, you work to ensure the team understands how to leverage your hard work.</li><li style="list-style-type:disc;">Deepen our ability to scale our organization through deep integration of all our sales tools to work harmoniously together</li></ul><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">Salesforce &amp; Sales Stack Service Delivery</p><ul><li style="list-style-type:disc;">Consistently deliver high quality Salesforce support aligned with SLAs and business needs.</li><li style="list-style-type:disc;">Serve as the first point of contact for Salesforce related inquiries.</li><li style="list-style-type:disc;">Troubleshoot user issues and resolve where possible, or route complex concerns to the Salesforce Admin or Developer.</li><li style="list-style-type:disc;">Monitor recurring issues and recommend preventive improvements.</li></ul><h3>Data Management</h3><ul><li style="list-style-type:disc;">Maintain and update Salesforce records to ensure data accuracy and completeness.</li><li style="list-style-type:disc;">Support data imports, exports, audits, and cleanups.</li><li style="list-style-type:disc;">Identify inconsistencies and partner with stakeholders to strengthen data governance.</li></ul><h3>Quality Assurance</h3><ul><li style="list-style-type:disc;">Test new features, automations, and integrations before deployment.</li><li style="list-style-type:disc;">Document test cases, expected results, and findings.</li><li style="list-style-type:disc;">Coordinate issue resolution prior to release to minimize operational disruption.</li></ul><h3>Revenue Operations Coordination</h3><ul><li style="list-style-type:disc;">Work closely with the CIO, Sales, Marketing, and Operations teams to align system updates (predominantly SFDC, but there are other sales tools) with business priorities.</li><li style="list-style-type:disc;">Act as a bridge between technical and non technical stakeholders to ensure clarity and alignment.</li><li style="list-style-type:disc;">Track enhancement requests and support structured rollout of updates. </li></ul><h3>Your core expertise &amp; skills</h3><h3>that matter most for this role:</h3><ul><li style="list-style-type:disc;">4+ years experience supporting Salesforce in an operations, coordination, or system support role.</li><li style="list-style-type:disc;">Strong understanding of Salesforce objects, workflows, reports, dashboards, and data structures.</li><li style="list-style-type:disc;">Experience with data imports, exports, and validation processes.</li><li style="list-style-type:disc;">Ability to translate business requirements into clear system documentation.</li><li style="list-style-type:disc;">Experience in QA testing for new features or system changes.</li><li style="list-style-type:disc;">Strong written and verbal communication skills.</li><li style="list-style-type:disc;">High attention to detail and strong organizational skills.</li><li style="list-style-type:disc;">Ability to manage multiple priorities in a remote, cross functional environment.</li><li style="list-style-type:disc;">Salesforce Administrator certification is an advantage but not required.</li><li style="list-style-type:disc;">Experience with integrating other sales tech with SF an asset - such as Similarweb, Gong, RedVolcano etc. </li><li style="list-style-type:disc;">Understanding of AI and how to leverage it in these environments </li></ul><h3>You'll love it here </h3><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">with the variety of appealing perks we have to offer:</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">🌟 Competitive Salary: Elevate your earnings with our unique salary formula that adapts to your cost of living and experience, ensuring you're always rewarded for your hard work.</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">🌎 Work Remotely: Break free from the cubicle and embrace the freedom to live and work anywhere your heart desires. Your dream location can now be your office!</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">⏰ Flexible Working Hours: Say goodbye to the 9-to-5 grind. Take charge of your schedule, allowing you to achieve that perfect work-life balance you've always yearned for.</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">🌴 Retreats: We're not just a company; we're a community. Join us for unforgettable in-person retreats, forging meaningful connections with your colleagues while creating memories that last a lifetime.</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">πŸ“ˆ Professional Career: Embark on an exciting journey of growth, with access to continuous training and learning opportunities. Your career aspirations are not just supported, they're nurtured.</p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">Don't settle for the ordinary. Join us and experience a career that's as unique as you are. </p><p style="line-height:1.2;margin-top:16px;margin-bottom:16px;">If you think you are a good fit to join our Enterprise Services Department, please apply on this side bar. ➑️</p><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>

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