Insurance Broker Assistant (AU) | WFH | 30K SOB

United StatesRemotefull-time

<h3>This is a remote position.</h3><div><b>Primary purpose of the role:</b><div>To support the broker role and, in their absence, ensuring clients receive seamless quality service.<div><b>Key responsibilities:</b><ul><li>Provide client and administrative support/back up for aligned broker/s ensuring accuracy of information provided.</li><li>Accurately process policy changes, eg new business, renewals, cancelations, etc.</li><li>Manage Monthly Statement process in accordance with Credit Control procedures.</li><li>Assist broker to manage renewals in accordance with Renewal process procedures.</li><li>Ensure all cancellation notices receive urgent attention and no client policy remains current after the Insurer's cancellation date.</li><li>Understand the Broker's client base and connections and promote yourself as the key contact in their absence.</li><li>Manage own and broker's incoming and outgoing post.</li><li>Have an overview of client claims, provide support and assistance when necessary to ensure the claim progresses satisfactorily.</li><li>Support smooth running of office – i.e. answer phones, assist with administrative/reception tasks and help other staff as required/requested.</li><li>Comply with Company standards, processes, procedures and policies.</li><li>Adhere to the obligations required of a Financial Service Provider.</li></ul><br><h3>Requirements</h3><ul><li><b>Minimum 2 years relevant industry experience</b></li><li><b>Insight and SCTP experience a must</b></li><li>Computer literate – confident user of MS Office applications (Outlook, Word, Excel, PowerPoint)</li><li>Understanding of insurance and insurance related products</li><li>Knowledge of relevant Acts and legal obligations</li></ul><br><h3>Benefits</h3><div><h3>Benefits<p></p></h3></div><div><p><b>WhyIntoGREAT?</b></p></div><div><ul><li><p><b><b>Competitive Compensation Package:</b>An attractive salary and comprehensive benefits aligned with market standards.</b></p></li></ul></div><div><ul><li><p><b><b>Work-Life Balance Support:</b>Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.</b></p></li></ul></div><div><ul><li><p><b><b>Career Growth and Development:</b>Opportunities for training and development to help employees advance their skills and grow within the company.</b></p></li></ul></div><div><ul><li><p><b><b>Supportive Leadership:</b>A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles</b></p></li></ul></div><div><h3><b>Ready to Shape the Future?</b></h3></div></div><b><p>Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We're eager to see how you can make a difference with us!</p></b></div><b><br></b></div><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>

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