Operations Strategy Manager (Global Events)

Mexico City, Mexico

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Hey there! We’re

Fever , the world’s leading tech platform for culture and live entertainment.

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

The role:

We are building a new team of Strategic Event Operations Managers within Event Operations team to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

What you'll do:

01. End-to-End Ownership of Complex Events

Lead the operational strategy of large-scale, high-complexity events

Own projects from early planning stages through execution

Ensure delivery meets both partner expectations and internal standards

02. Operational Strategy & Design (0→1)

Translate partner needs into scalable operational models

Design processes, workflows, and tools from scratch when needed

Define how the event should be run — not just how to execute it

03. Problem Solving in Ambiguous Environments

Break down complex, undefined problems into actionable plans

Anticipate operational risks and design mitigation strategies

Make decisions with incomplete information

04. Cross-functional Leadership

Work closely with Sales, Originals, Product, and local Operations teams

Align multiple stakeholders around a clear execution plan

Act as the main operational point of contact for key partners

05. Execution Oversight

Ensure that designed solutions are effectively implemented on the ground

Support local teams in executing complex setups

Step in when needed to unblock critical issues

Who you are:

01. Experience:

2–5 years of experience in:

Top-tier consulting (MBB or similar), OR

Strategy & Operations roles in high-growth companies

Proven experience solving complex, ambiguous problems

Experience leading projects end-to-end

02. Skills & Mindset

Structured problem solver : you break down complexity into clear actions

Builder mentality : you create solutions where none exist

High ownership : you operate independently with minimal guidance

Strategic + execution balance : you can design and implement

Strong stakeholder management : you influence without authority

03. Nice to Have

Experience in operational environments (logistics, marketplaces, large-scale ops)

Exposure to live events or large-scale physical operations

Analytical skills (Excel, SQL) are a plus

04. Languages

Fluent English required

Why you'll love it here: Benefits and perks

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.

Opportunity to have a real impact in a high-growth global category leader

40% discount on all Fever events and experiences

Home office friendly

Responsibility from day one and professional and personal growth

Great work environment with a young, international team of talented people to work with!

Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption

Wellhub

Possibility to receive in advance part of your salary by Payflow

What success looks like:

Complex events are delivered without relying on existing playbooks

New operational models are designed, tested, and reused

Partners see Fever as a strategic operator, not just an executor

Ambiguity is reduced through clear structure and decision-making

Projects move forward without constant supervision or escalation

Ownership of the most complex and strategic projects in the company

High visibility and direct exposure to senior leadership and C-level

The opportunity to build operations from scratch at a global scale

A fast-paced environment with real autonomy and real impact

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

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