Maintenance Manager

About LightForce Orthodontics

LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with 3D-printed tooth-moving tools. In 2019, we launched our first product - the world's only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at: www.lf.co

Description

The Maintenance Manager at LightForce Orthodontics is accountable for the reliability, compliance, and continuous improvement of all maintenance operations across a 24/7 advanced manufacturing facility. This role leads the maintenance team with direct responsibility for hiring, development, performance management, and day-to-day supervision. The Maintenance Manager owns the preventive maintenance program, hazardous waste compliance program, and serves as the primary maintenance point of contact for production, engineering, and R&D teams. This position requires a leader who operates with a high degree of ownership, drives results through people and process, and upholds the documentation and compliance standards that underpin the facility's operational and regulatory posture.

Essential Duties & Responsibilities:

Directly supervise Maintenance Technicians I, II, and III across all shifts; manage scheduling, coverage, and on-call rotation to ensure 24/7 maintenance support

Conduct regular 1:1 meetings, provide ongoing coaching and performance feedback, and complete formal performance reviews during annual cycles

Hold team members accountable to documentation standards, work order completion quality, and CMMS compliance; address performance gaps through structured corrective action when necessary

Identify skill development needs across the team; coordinate on-the-job training, vendor-led instruction, and external certification opportunities

Triage and prioritize corrective maintenance requests based on production impact and urgency; coordinate resources to minimize equipment downtime

Oversee execution of the preventive maintenance program across all production equipment and facility systems including furnaces, compressed air infrastructure, and instrumentation

Perform and support complex troubleshooting of furnace systems, compressed air systems, electrical systems, and additive manufacturing production equipment

Coordinate daily maintenance rounds; identify, document, and drive resolution of emerging equipment and facility issues before they impact production

Own the hazardous waste compliance program: oversee container labeling, accumulation timelines, and inspection logs

Ensure all maintenance records are maintained in accordance with regulatory requirements; ensure CMMS documentation reflects accurate work history, asset data, and compliance status Develop, review, and update standard operating procedures and work instructions as process improvements or equipment changes are implemented

Lead root cause analysis for recurring equipment failures; drive corrective actions from initiation through verified closure and document findings in CMMS

Drive 5S and lean manufacturing practices across maintenance areas and production floor touchpoints

Manage contract service providers: enforce SOP compliance, hold vendors accountable to service level expectations, and escalate performance issues to the Operations Manager Participate in design reviews for new equipment and provide maintainability input during capital project planning

Education & Experience

2+ years in a managerial or supervisory maintenance role with direct reports, including demonstrated experience in performance management and team development

Experience working in an industrial manufacturing setting is preferred

Completion of a state-accredited journeyman or technical school program, or equivalent formal training with demonstrated field proficiency is preferred

5+ years of progressive industrial maintenance experience in a manufacturing or precision production environment

Prior experience in a 24/7 continuous-process manufacturing facility is a plus

Experience in an additive manufacturing, medical device, aerospace, or similarly regulated production environment is a plus

Technical Skills and Knowledge

Deep working knowledge of industrial furnace systems, thermocouples, and high-temperature electrical systems

Proficiency with compressed air systems including distribution, regulation, dryers, and major overhaul procedures

Advanced electrical competency including schematics, 3-phase systems, VFDs, PLCs, and panel-level troubleshooting up to 480V

Strong proficiency in CMMS platforms (MaintainX, Fiix, eMaint, or equivalent), including preventive maintenance creation, work order management, asset history tracking, and maintenance reporting

Ability to read and interpret electrical schematics, mechanical drawings, and P&IDs

Proficiency with Microsoft Office Suite and Google Suite

Preferred Qualifications

Licensed Electrician or equivalent formal electrical certification

Experience with additive manufacturing equipment including laser powder bed fusion or polymer-based 3D printing systems

Lean manufacturing, Six Sigma, or continuous improvement certification or formal training

PLC programming or advanced controls troubleshooting experience (Allen Bradley, Siemens, or equivalent)

Experience with capital project planning, equipment procurement, or factory acceptance testing Forklift, crane, or aerial lift operator certification

Physical Demands

Ability to stand, walk, and perform physical activity for extended periods in an active manufacturing environment

Ability to lift and carry up to 50 lbs unassisted

Ability to work in varied environmental conditions including heat, noise, and exposure to chemicals or airborne particulates

Ability to work with appropriate training, certification, and PPE

Valid driver's license with a satisfactory driving record require

Perks

PTO/Paid Holidays

Medical, Dental, and Vision plans

401k Retirement plan

Fringe benefits

Paid parental leave

Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.