Brand Design Manager

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role

Responsibilities Brand Strategy & Creative Leadership

Define, protect, and evolve the global visual brand identity across all channels and markets.

Develop and maintain the Brand Design System (typography, color, iconography, motion, photography, visual tone).

Partner with the Director of Brand to translate business strategy into creative visual direction.

Ensure brand consistency across global campaigns, product, packaging, retail, and digital experiences.

Lead creative reviews of deliverables, ensuring quality standards and strategic alignment.

Team Management & Collaboration

Lead and mentor a global team of designers (in-house and external agencies).

Establish creative quality standards, review workflows, and feedback frameworks.

Collaborate cross-functionally with Product, Marketing, Growth, Content, and Commercial teams.

Manage relationships with external agencies and creative vendors, ensuring brand alignment.

Artificial Intelligence Applied to Design

Define the adoption strategy for generative AI tools within the creative team's workflows.

Implement AI-assisted workflows for image generation, video, and motion graphics to accelerate production without sacrificing brand quality.

Qualifications Bachelor's degree or studying in a field related to Graphic Design, Visual Communication, Art Direction.

5+ years in brand design, with at least 3 years in leadership roles managing teams and budgets.

Strong portfolio demonstrating creative direction for omnichannel campaigns for recognized brands.

Experience managing globally distributed teams and coordinating with international agencies.

Benefits Local benefits depending on the country of hire

Company-funded health insurance for employee and immediate family Company-funded employee life and disability insurance

Paid vacation days, unlimited sick leave

$2,000 USD annual Co-working Travel perk

$2,000 USD annual Professional Development perk

Phone finance, headphone benefit, home office equipment allowance and wellness perks

Catered lunches

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.   PayJoy Principles   Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Bachelor's degree or studying in a field related to Graphic Design, Visual Communication, Art Direction.

5+ years in brand design, with at least 3 years in leadership roles managing teams and budgets.

Strong portfolio demonstrating creative direction for omnichannel campaigns for recognized brands.

Experience managing globally distributed teams and coordinating with international agencies.