Director, Facilities

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

The Director, Facilities is a senior leadership role responsible for the strategic management, operational excellence, and physical security of Clutch’s facilities and workplace operations. This role owns the end-to-end lifecycle of facilities across a growing, multi-location footprint, including large-scale manufacturing environments, retail/commercial locations, and corporate offices.

This position will build and scale a centralized facilities function from the ground up, establishing standards, systems, and teams to support Clutch’s continued growth while protecting high-value assets and ensuring safe, compliant, and efficient operations.

This is a fully on-site role.

What you’ll do:

Strategic Leadership

Establish and scale a centralized facilities function from the ground up

Design, document, and implement standardized operating procedures

Set the strategic direction for facilities, workplace operations, and physical security, ensuring alignment with business objectives

Develop and execute multi-year roadmaps covering facilities planning, infrastructure upgrades, and workplace optimization initiatives

Recruit, develop, and lead a high-performing team with a strong focus on service delivery, ownership, and cross-functional collaboration

Build and manage a best-in-class vendor ecosystem, including sourcing, contract negotiation, and performance management

Facilities Management

Provide end-to-end leadership for the planning, upkeep, and continuous enhancement of corporate facilities and physical assets

Oversee preventative maintenance programs, building systems, and sustainability initiatives

Ensure compliance with building codes, occupational health and safety requirements, and environmental regulations

Own and manage facilities-related operating and capital budgets, balancing service quality with cost control

Oversee small repairs, minor construction, and site improvements across all locations

Operations & Workplace Services

Oversee cleaning staff and housekeeping programs to ensure consistent site standards

Manage garbage removal, snow plowing, and landscaping services through annual tenders and vendor oversight

Improve operational effectiveness through process optimization, standardization, and technology adoption

Partner closely with IT, HR, Operations, and Real Estate to support productive, secure, and engaging workplace environments

Ensure continuity, resilience, and operational readiness across all workplace services

Inventory & Asset Control

Oversee facilities-related inventory, tools, parts, and consumables

Implement controls to reduce waste, loss, and unnecessary spend

Ensure inventory usage is accurately tracked and aligned with maintenance activities

Landlord and Lease Management

Maintain a strong working knowledge of lease agreements across all locations

Clearly distinguish landlord vs. tenant responsibilities for repairs and maintenance

Coordinate landlord-required work and ensure company funds are not misallocated

Health, Safety & Compliance

Lead the development and enforcement of Health & Safety policies and procedures

Champion a proactive safety culture across all facilities

Oversee inspections, incident reporting, and corrective actions

Security and Loss Prevention

Develop and maintain a comprehensive Security and Loss Prevention Plan

Oversee physical security measures including access control, surveillance, and alarm systems

Conduct ongoing risk assessments and implement mitigation strategies

Act as a liaison with law enforcement, emergency responders, and third-party security partners when required

Champion a proactive culture of safety, preparedness, and security awareness throughout the organization

What we’re looking for:

10+ years of progressive leadership experience in property/facility management and operations

Proven facility management experience in a large-scale manufacturing setting with high value assets

Strong technical knowledge of building systems, workplace technologies, and compliance requirements

Demonstrated ability to lead multidisciplinary teams and manage cross-functional projects

Proven financial management skills, including experience managing capital and operating budgets

Exceptional communication, stakeholder management, and crisis response skills

Preferred certifications: CFM (Certified Facility Manager), PSP (Physical Security Professional), PMP (Project Management Professional)

Extremely proficient in Microsoft Office and Google Office Suite

Why you’ll love it at Clutch:

Autonomy & ownership – opportunity to create your own path and own your work

Competitive compensation and equity incentives

Generous time off program

Health & dental benefits

Employment Type:

New, Permanent Full-Time

Compensation & Benefits:

Salary range: $150,000 – $170,000 annually

Competitive compensation and equity incentives

Generous time off program

Health & dental benefits

Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca .

10+ years of progressive leadership experience in property/facility management and operations

Proven facility management experience in a large-scale manufacturing setting with high value assets

Strong technical knowledge of building systems, workplace technologies, and compliance requirements

Demonstrated ability to lead multidisciplinary teams and manage cross-functional projects

Proven financial management skills, including experience managing capital and operating budgets

Exceptional communication, stakeholder management, and crisis response skills

Preferred certifications: CFM (Certified Facility Manager), PSP (Physical Security Professional), PMP (Project Management Professional)

Extremely proficient in Microsoft Office and Google Office Suite

Why you’ll love it at Clutch:

Autonomy & ownership – opportunity to create your own path and own your work

Competitive compensation and equity incentives

Generous time off program

Health & dental benefits

Employment Type:

New, Permanent Full-Time