Applied Learning Manager

Denver, CO, United States

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here .

We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we've identified consistent expectations for all of Guild's people managers — helping you know what to expect from your experience here.

If you are an Internal Candidate, please apply via our Internal Job Board .

---- *Please note this hybrid role is based in our Denver, CO office. Through our Denver Density program, you'll be on site three days a week with fellow Denver locals as we aim to foster collaboration and connection. Relocation assistance is available for qualified candidates interested in moving to Denver.*

As an Applied Learning Manage r at Guild, you lead strategic programs and workstreams that bring Guild's Applied Learning offering to life for employer partners through the Navigator product experience - translating employer workforce needs, priorities, and desired outcomes into learner and administrator experiences that deliver a strong ROI and outcomes for Guild. You collaborate closely with a range of Internal Guild teams to ensure that design is completed and requirements gathered to set Employer Partners' programs up for successful implementation and delivery, with the goal of accelerating Guild's mission and expanding Guild's market.

You independently manage external partner relationships at an appropriate level of complexity and visibility, proactively identify issues and solutions across accounts and content areas, and spearhead the cross-functional coordination that advances Applied Learning. You serve as a key source of insight for the team and the broader function — leveraging deep expertise across employers to identify patterns, generate strategic recommendations, and shape how Guild's solution, processes, and tools evolve.

Key Responsibilities:

Customer Needs Translation & Partner Relationships

Work directly with employer partners to manage their Applied Learning programs, translate their needs into learner experiences (milestones, tasks) and administrator experiences (reporting, workflows); understand employer processes deeply (e.g., clinical placements, hiring workflows, compliance requirements)

Serve as the primary owner of relevant employer relationships for Applied learning, leading review cycles of milestones and tasks, incorporating modifications, and securing approvals

Conduct research on target roles as necessary to inform content design and ensure Applied Learning offerings deliver on their promised value

Earn external partner trust and increase their satisfaction through partnership support, surfacing key insights, and executing on initiatives that make Guild a valuable partner

Ongoing Content & Configuration Iteration

Maintain and update content and configuration requirements on an ongoing basis as programs evolve or new information is surfaced; iterate rapidly based on employer feedback

Monitor performance to drive outcomes of Navigator programs to surface critical insights for EPS Account Managers and own improvements in line with Employer Expectations

Playbook Development & Team Best Practices

Maintain the playbook for customer needs translation and configuration by documenting processes, templates, and best practices so this approach can scale beyond direct involvement

Drive team-wide best practices and tools for content and configuration work; identify and lead opportunities to improve the quality, consistency, and efficiency of the team's work

Coach and develop team members on the team, providing regular feedback on work quality, model strong partner engagement practices, support career development conversations, and contribute to team onboarding

Product Development & Tool Iteration

Serve as the key power user of Navigator's internal configuration tool, providing critical feedback to Product and Engineering on usability, functionality, and feature priorities

Identify pain points, propose improvements, and help shape the roadmap for tooling

Partner closely with Product to translate operational needs into product requirements

Synthesize patterns across the portfolio and generate strategic recommendations for internal enablement, process improvements, and product or offering evolution; represent Applied Learning in cross-functional strategic conversations

Strategic Project Leadership

Support Director in setting and leading team priorities, ways of working, and driving strategic projects to ensure high-quality delivery of Applied Learning cross-functionally

Own implementation of strategic initiatives that support the growth and scalability of Applied Learning, expand AL offerings, and promote AL awareness

Qualifications:

You are a strong fit if you:

Are a strong relationship builder who can own relationships from employer stakeholders to internal support specialists and learners

Are a strong communicator, able to deliver simplicity on the other side of complexity, with excellent writing and content design skills

Have experience across content development, product operations, and customer implementation

Can get smart quickly on new-to-you topics, from healthcare career pathways to payment system configurations

Are deeply well-versed in education technology, learning experience design, or workforce development programs

Are excited about a zero-to-something environment that is fast-paced and iterative, with an "all hands on deck" and "no task too small" culture

Want to wear many different hats - from strategic content architecture to tactical system configuration

Set an example for others on quality, attention to detail, efficiency, and execution

Are situationally adaptable, thriving in ambiguity and capable of juggling competing priorities

Have an unrelenting growth mindset, with eagerness and ability to learn and teach new things

Possess strong attention to detail, systems thinking, and technical aptitude for working in admin tools

Are a heavy user of AI and excited to develop AI-focused scaling processes as a core part of the role

Preferred:

Are deeply well-versed in education technology, learning experience design, or workforce development programs

Are interested in evolving toward Product Management or Design, eager to build skills in user research, product strategy, and tool development by working at the intersection of operations and product

Have some familiarity with the industries where our Navigator product operates - whether that's healthcare (and can think alongside clinical leaders on workforce and career pathway challenges) or frontline industries like distribution, fulfillment, manufacturing, or workforce redeployment programs where upskilling trades workers is the core opportunity

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $100,000 - $125,000 PLUS variable (bonus) compensation eligibility and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Posting Date : June 15, 2026 *This role will stay open for a minimum of 3 days. Guild partners with the country's most innovative employers, including Chipotle, Target, Walgreens, JPMorgan Chase, Hilton, Spectrum, PepsiCo, Tyson, and more, to build the talent needed for today and a resilient workforce for tomorrow. Guild helps employers identify, develop, and mobilize internal talent, enabling workers to gain skills for in-demand roles and companies to stay agile.

By connecting employees to real-world learning, coaching, and career support, and providing companies with actionable talent insights, Guild transforms all talent into high-impact contributors and positions companies for long-term, sustainable growth. For more information, visit https://www.guild.com .

Guild is a female-founded, certified B Corp. The company has been recognized by Fortune's Change the World list (2021, 2025), the Forbes Cloud 100 (2020–2025), Great Place to Work (2022–2025), CNBC's Disruptor 50 (2021–2024), TIME's 100 Most Influential Companies (2022), Inc.'s Best-Led Companies (2021), Fast Company's World Changing Ideas (2020), and B Lab's Best for the World (2019), among many others.

Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:

Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)

Access to a 401k to help save for the future

Vacation policy to rest and recharge

8 days of fully-paid sick leave, to take the time to heal and or recover

Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.

Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services

Education benefits and tuition assistance to help your future development and growth

Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US. Please refer to the job location referenced below the job posting title to determine location. Roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. State locations and specifics are subject to change as our hiring requirements shift.

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