Client Services and Administrative Coordinator

<h3>This is a remote position.</h3>Our client is looking for a highly organized and compassionate Client Services and Administrative Coordinator to join their dynamic team. This organization is a recognized leader in the healthcare services sector, having significantly expanded their service reach and received industry accolades for their innovative approach in recent years.<p></p><h3>Responsibilities</h3><li><p>Meticulously track client attendance and conduct necessary follow-ups.</p></li><li><p>Process new client intakes by collecting, organizing, and accurately entering information into their systems.</p></li><li><p>Maintain client files with a strong emphasis on confidentiality and compliance standards.</p></li><li><p>Manage incoming and outgoing mail, faxes, and emails, prioritizing items as needed.</p></li><li><p>Provide administrative coordination, including scheduling interpreters for client sessions.</p></li><li><p>Generate clear and concise reports to keep leadership informed on key metrics.</p></li><li><p>Assist with special projects and other duties as required, demonstrating flexibility.</p></li><li><p>Manage the company's social media channels, post updates, and support clinical marketing outreach.</p></li><li><p>Develop and maintain mailing/email lists and contribute to the creation of newsletters.</p></li><li><p>Actively maintain waitlist records and process physician referrals with timeliness and accuracy.</p></li><br><h3>Requirements</h3><li><p>Proven experience in an administrative or client-facing coordination role.</p></li><li><p>Impeccable attention to detail and superior organizational abilities.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>A trauma-informed and compassionate approach to client interactions.</p></li><li><p>Ability to work independently and manage multiple priorities effectively.</p></li><h3>Qualifications</h3><li><p>Experience with digital communication and project management tools (e.g., Slack, Notion, Microsoft Teams).</p></li><li><p>Familiarity with Electronic Medical Record (EMR) systems is a strong asset.</p></li><li><p>A quick learner who is adaptable to new processes and technologies.</p></li><br><h3>Benefits</h3><ul><li>This is a full-time.</li><li>100% remote position.</li><li>The client offers a supportive and collaborative virtual work environment with opportunities for professional growth and development.</li></ul><br><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>