Network Operations Lead | Offshore

<ol><li>Shift management of Network Operation team</li><li>Being a L2/L3 resource for troubleshooting any user tickets</li><li>Manage daily BAU tasks, changes, upgrades and incidents<ol><li>Like Zscalar maintenance, rules update, website whitelisting etc</li><li>Firewall policy implementation, endpoint whitelisting</li><li>Sucuri WAF creation for new applications</li><li>Citrix load balancer</li><li>VLAN creation</li><li>VPN tunnel creation</li><li>Switch maintenance    </li><li>Wi-Fi/LAN/Network support</li><li>Troubleshooting application issues (related to network)</li><li>P1/P2 incidents</li><li>Switch, Firewall upgrades</li><li>Hardware refresh</li></ol></li></ol><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>