EV Maintenance Engineer - France

<h4><strong>🏠 What We Do</strong></h4><p>Founded in 2021 with the ambition to make cities cleaner and quieter, Electra is accelerating the shift to electric mobility by tackling the main barrier: charging. We are building and operating a network of fast-charging stations (20 minutes on average) with a seamless and intuitive user experience.</p><p>Based in Paris, Lyon, Bordeaux, Nantes, Brussels, Madrid, Zurich, Vienna, Munich, Milan and Amsterdam, our teams aim to deploy 15,000 fast-charging points by 2030, contributing to Europe's energy transition.</p><p><strong>In just 5 years, we have:</strong></p><ul><li><p>Deployed +650 stations and 2,000+ fast-charging points</p></li><li><p>Opened offices in several European countries</p></li><li><p>Raised over €1B from leading investors and institutions</p></li><li><p>Joined French Tech Next40 and won European Scale-up of the Year 2024</p></li><li><p>Grown to a team of 250+ talented people… and we're just getting started!</p></li></ul><h4>💼 Your Mission</h4><p>Based in the HQ Network Operations team, your role is to build and maintain the operational backbone that keeps Electra's maintenance running efficiently: you own methods documentation, knowledge management, data, spare parts supply, and some of the tools that field and country teams rely on every day to keep the network up."</p><h4><strong>🦸‍♀️🦸‍♂️ Your Responsibilities</strong></h4><h5><strong>1. Country Support</strong></h5><ul><li><p><strong>Partner ecosystem &amp; contract optimization</strong> : support country teams in building and structuring their partner ecosystem (maintenance providers, suppliers); assist on tenders, contract design, cost analysis, and renegotiations in collaboration with Procurement team; provide benchmarks, pricing reference and operational expertise to standardize practices across markets and ensure cost-competitive agreements.</p></li><li><p><strong>Field &amp; operational support</strong>: provide remote and on-site support for complex situations; conduct operational audits to assess quality and compliance with standards</p></li><li><p><strong>Subject matter expertise &amp; advisory</strong>: act as the primary operational reference for country teams on maintenance practices and standards</p></li></ul><h5><strong>2. Data Analysis &amp; OPEX Excellence</strong></h5><ul><li><p><strong>Operational Data analysis:</strong> leverage operational data to analyze maintenance and country cost structures, build benchmarks, track performance KPIs, conduct ad-hoc analyses to support decision-making (field diagnostics, campaign effectiveness, cost benchmarking)</p></li><li><p><strong>Cost structure analysis and optimization levers:</strong> analyze maintenance and country cost structures; build cost models and benchmarking frameworks to provide clear visibility on optimization opportunities; contribute to make-or-buy analyses and service model decisions by translating data into actionable recommendations for management</p></li></ul><h5><strong>3. Spare parts &amp; supply management</strong></h5><ul><li><p>Contribute to the spare parts strategy (sourcing approach, stocking policies, supplier qualification) in collaboration with the supply team</p></li><li><p>Support cost benchmarking and renegotiation efforts on spare parts to ensure competitive pricing</p></li><li><p>Improve tracking and replenishment processes to reduce downtime and inventory costs</p></li></ul><h5><strong>4. Knowledge Management &amp; Enablement</strong></h5><ul><li><p>Build and maintain operational frameworks, process documentation and templates; ensure documentation is up to date, accessible, and directly usable in the fieldDesign and deliver training sessions, workshops, and translate HQ standards into practical field guidance</p></li><li><p>Drive cross-country best practice sharing and consistent adoption of methods and processes across all markets</p></li></ul><h5><strong>5. NetOps Tools Ownership</strong></h5><ul><li><p>Act as the primary operational owner of the maintenance operational tools; ensure smooth day-to-day run and consistent usage across all teams</p></li><li><p>Define standards, lead team onboarding and ensure their consistent adoption</p></li><li><p>Serve as the main support point for country teams and Maintenance Operations management; collect field feedback and coordinate improvements with relevant teams</p></li></ul><h4>😎 <strong>Your Profile</strong></h4><h5><strong>Technical skills</strong></h5><ul><li><p>Graduate of an engineering school or university Master's program (Bac+5) in Industrial, Mechanical, or Electrical Engineering</p></li><li><p>Solid understanding of maintenance operations and field realities</p></li><li><p>Comfortable with cost analysis, benchmarking, and supply chain basics</p></li><li><p>At ease with field &amp; operational tools</p></li><li><p>Ability to create clear, structured, and field-ready documentation</p></li></ul><h5><strong>Behavioral skills</strong></h5><ul><li><p><strong>Field credibility</strong>: you've worked in the field or in close proximity to it; you understand operational realities and earn trust from technicians and country teams alike</p></li><li><p><strong>Pedagogy</strong>: genuinely enjoys training and empowering teams; makes complex things simple</p></li><li><p><strong>Autonomy</strong>: takes ownership, prioritizes well in a fast-moving environment</p></li><li><p><strong>Cross-cultural agility</strong>: at ease in an international, multi-country context</p></li></ul><h5><strong>Experience</strong></h5><ul><li><p>Fluent in English and French</p></li><li><p>3-5 years in maintenance operations, field operations, or operational excellence, with proven hands-on field exposure</p></li><li><p>Experience in contract management, supplier relationships or supply chain is a plus</p></li><li><p>Background in a high-growth or transformation environment is a plus</p></li><li><p>Interest in energy infrastructure or EV charging</p></li></ul><h4><strong>⚡️ What Electra Offers You</strong></h4><ul><li><p>A key role in a massive international rollout of Europe's largest fast-charging network</p></li><li><p>Opportunities to grow across engineering, operations, and strategy</p></li><li><p>A collaborative and mission-driven environment</p></li><li><p>Real impact on the energy transition and the future of mobility</p></li><li><p>An attractive compensation package with fixed and variable components (evaluated and paid quarterly)</p></li><li><p>Brand-new offices in the 6th arrondissement of Lyon</p></li><li><p>2 days of remote work per week</p></li><li><p>Alan health insurance (50% covered by Electra)</p></li><li><p>Meal vouchers via Swile card (€10/day, 50% covered by Electra)</p></li><li><p>25 paid vacation days + 12 RTT (reduction of working time) days</p></li><li><p>SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)</p></li><li><p>A quarterly company-wide event with the entire Electra team</p></li><li><p>Sustainable Mobility Package</p></li><li><p>Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)</p></li><li><p>Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra</p></li></ul><p>Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves.</p><p>We are committed to equal opportunities and do not tolerate any discrimination based on religion, cultural background, nationality, gender, sexual orientation, age, or disability.</p><p>💚 We value potential, motivation, and a learning mindset just as much as experience. 🚀</p><h4>🗓️ <strong>Recruitment Process</strong></h4><ol><li><p><strong>TA Interview</strong> – <a target="_blank" href="https://www.linkedin.com/in/rapha%C3%ABlchiche/"><strong>Raphaël</strong></a></p></li><li><p><strong>Hiring Manager interview</strong> – <a target="_blank" href="https://www.linkedin.com/in/thibaud-couetil-64125a8b/">Thibaud Couetil</a></p></li><li><p><strong>Use Case</strong> – <a target="_blank" href="https://www.linkedin.com/in/florianpetiot/">Florian</a> &amp; <a target="_blank" href="https://www.linkedin.com/in/thibaud-couetil-64125a8b/">Thibaud</a></p></li><li><p><strong>Team fit</strong> – <a target="_blank" href="https://www.linkedin.com/in/sophie-ladousse/">Sophie Ladousse</a></p></li></ol>