Account Manager
ABOUT THE ROLE
Antithesis is hiring Account Managers to own customer relationships after close. You will be joining a growing global team of talented Account managers, reporting to the Head of Customer Growth, partnering and working closely with Sales, Customer Experience, and Product. You help shape how post-sales account management works at Antithesis.
You take responsibility for renewals and expansion from day one. You work with deeply technical customers: Engineers and Engineering Leaders, CTOs and CEOs. This is a quota-carrying role. You own revenue outcomes.
WHAT YOU WILL DO:
- Own a book of business from initial handoff through onboarding, adoption, renewal, and expansion
- Carry a quota tied to renewals and expansion
- Drive on-time renewals with clear forecasting
- Identify, scope, and close expansion opportunities
- Build trusted relationships with customers
- Help guide customers through onboarding, adoption, and value realization
- Lead post-sale commercial conversations
- Own renewal terms, pricing, and expansion proposals
- Partner with Customer Success and Customer Experience
- Surface product feedback grounded in customer usage
- Track account health, risk, and growth signals
- Contribute to renewal and expansion playbooks
- Operate with ownership in an early-stage environment
WHAT SUCCESS LOOKS LIKE:
- Strong gross and net retention
- Predictable renewal forecasting
- Expansion driven by real customer value
- Long-term customer relationships
- Clear ownership and follow-through
- No surprise churn through early risk identification and proactive ownership
REQUIREMENTS:
- 5+ years experience in a quota-carrying Account Manager role
- Experience at a B2B SaaS company
- Direct ownership of renewal and expansion quotas
- Proven record of meeting or exceeding ARR retention and growth targets
- Experience managing a defined book of business
- Experience running renewal and expansion deal cycles
- Comfort owning pricing, terms, and commercial negotiations
- Experience selling to existing customers, not prospects
- Ability to work with technical buyers and stakeholders
- Strong forecasting discipline and pipeline management
- Comfort operating in a fast-moving startup
STRONGLY PREFERRED
- Experience with highly technical products, developer tools or infrastructure products
- Experience working with engineering-led customers
- Experience with usage-based or platform SaaS
THIS ROLE IS NOT
- A Customer Success role without quota
- A support or relationship-only role
- A training role for first-time sellers
- 5+ years experience in a quota-carrying Account Manager role
- Experience at a B2B SaaS company
- Direct ownership of renewal and expansion quotas
- Proven record of meeting or exceeding ARR retention and growth targets
- Experience managing a defined book of business
- Experience running renewal and expansion deal cycles
- Comfort owning pricing, terms, and commercial negotiations
- Experience selling to existing customers, not prospects
- Ability to work with technical buyers and stakeholders
- Strong forecasting discipline and pipeline management
- Comfort operating in a fast-moving startup
STRONGLY PREFERRED
- Experience with highly technical products, developer tools or infrastructure products
- Experience working with engineering-led customers
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