Micro Insurance & New Business Manager

<p dir="ltr">The Micro Insurance &amp; New Business Manager will be responsible for driving growth of micro insurance products and developing new business opportunities in Vietnam. This role focuses on building strategic partnerships, especially within the e-commerce and digital ecosystem, to expand access to affordable and innovative insurance solutions for underserved segments.</p><p dir="ltr"><br></p><h2 dir="ltr"><strong>Key Responsibilities:</strong></h2><p><strong>1. Business Development &amp; Partnership Management</strong></p><ul> <li>Identify, develop, and manage strategic partnerships with e-commerce platforms, digital payment providers, and other relevant ecosystems.</li> </ul><ul> </ul><ul> <li>Drive end-to-end partnership lifecycle — from prospecting, negotiation, onboarding, to post-launch performance management.</li> <li>Explore cross-selling opportunities and new distribution models to expand market reach.</li> <li>Ensure product competitiveness through continuous improvement of customer experience and pricing strategy.</li> <li>Develop and execute business plans to achieve sales and revenue targets.</li> <li>Monitor performance metrics (sales, conversion, retention, claim ratios) and propose improvement strategies.</li> <li>Prepare regular performance reports and insights for management review.</li> </ul><p><br></p><p><strong>2. Leadership &amp; Stakeholder CollaborationStakeholder</strong></p><ul> <li><strong></strong>Work closely with internal departments (product &amp; tech, marketing, operations) to ensure smooth execution of partnership initiatives.</li> <li>Collaborate with regional teams to replicate and adapt successful business models across markets.</li> <li>Liaise with regulatory bodies and local partners to ensure compliance with insurance laws and guidelines.</li> <li>Support team development and knowledge sharing on digital partnership and e-commerce strategies.</li> </ul><p><br></p><h2 dir="ltr"><strong>Qualifications &amp; Requirements:</strong></h2><p><br></p><ul> <li>Bachelor's degree in Business, Economics, Marketing, or a related field.</li> <li>Minimum 5 years of experience in <strong>insurance, fintech, or e-commerce partnerships</strong>.</li> <li>Strong understanding of <strong>micro insurance, digital distribution models, and online consumer behavior</strong>.</li> <li>Proven track record in partnership acquisition, business negotiations, and project management.</li> <li>Excellent communication skills in English and Vietnamese (both written and verbal).</li> <li>Entrepreneurial mindset with strong analytical and problem-solving capabilities.</li> </ul><p><br></p><p><strong>Preferred Experience:</strong></p><ul> <li><strong></strong>Experience working with digital platforms or marketplaces (e.g., Shopee, Lazada, Grab, etc)</li> <li>Background in launching or managing embedded insurance products.</li> <li>Familiarity with the Vietnamese insurance regulatory framework</li> </ul>